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MyTeamSafe Support & Knowledge Base

Welcome to the MyTeamSafe Support portal. Here you'll find a range of information to help you.
If you can't the answer to your question use the Contact Support link on the right.

Knowledge Base

  1. Admin →

    1. Track User Movements
    2. Auto Start
    3. Add people to Alerts
    4. Email notifications
    5. Push notifications

  2. Groups and Users →

    1. Group setup
    2. New User setup
    3. Delete User

  3. Strategy Management →

    1. Custom Strategies
    2. Strategy setup

  4. App Use →

    1. No 3G or 4G signal?
    2. Is my GPS location constantly tracked?
    3. How do I cancel a Panic Alarm?
    4. How do I trigger a Panic Alarm?
    5. How do I end a session?

  5. Quick Guide →

    1. Remote Support - Computer

  6. Text / SMS →

    1. Text notifications

  7. User Name / Password →

    1. Change Password
    2. Forgotten Password
    3. Forgotten Username
    4. Change PIN

  8. All articles →

    1. Change Password
    2. No 3G or 4G signal?
    3. Text notifications
    4. Group setup
    5. Custom Strategies
    33 articles →

Feedback and Knowledge Base

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