No location on dashboard

You will only be able to see a User's location if they are using a strategy that has GPS location switched on.

Firstly check that the strategy has this.

Secondly a User may have turned off GPS location tracking against the app on their phone.  Please check this with the User and ensure that they have this switched on.

Please see the following guides for phone set up:


Many thanks
MyTeamSafe Support Team

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